Testimonials

“WE HIGHLY RECOMMEND WORKING WITH EASY IMEX AND PLAN TO CONTINUE OUR SUPPLIER RELATIONSHIP FOR YEARS TO COME” Easy Imex have been a reliable, efficient supplier over the years, sourcing products for our company, working with our required branding, specific labelling and facilitating logistics from within China to ship into Australia. We highly recommend working with Easy Imex and plan to continue our supplier relationship for years to come.

“OVER THE 12 CONTAINERS ORDERED TO DATE PRODUCT QUALITY HAS BEEN EXCELLENT” We engaged Easy Imex in 2009 to source a range of consumable products, esky bags and promotional merchandise. The service was fast, efficient and professional. We'd previously worked with another importer and had some major quality issues. Over the 12 containers ordered to date the product quality has been excellent. I'd happily endorse Easy Imex to other importers.

“EVERYTHING THAT THEY SAID WAS TRUE AND THERE WAS NO GLOSSING OVER OR FAVOURITISM SHOWN TOWARDS ANY PARTICULAR SUPPLIER ” Easy Imex are an easy (no pun intended) company to deal with. They have a wealth of knowledge of the local Chinese market and have substantial contacts with reliable Chinese factories. They are also fully aware of the pitfalls of companies dealing within the Chinese system and they are truthful and honest in their approach with my company in pointing out the failures within the Chinese system. Having said that they are also quick to point out the advantages and the positive aspect with doing business within the Chinese market place and only recommend quality suppliers. They carry themselves as professional hard working company with a healthy appreciation for customer service and satisfaction. I personally visited the Easy Imex operation in China and laid out with them what products as a company we were looking to import. They organised several Chinese Factories and companies to visit and inspect during my time there. Everything that they said was true and there was no glossing over or favouritism shown towards any particular supplier. The fact that we also had a English speaking Chinese national, employed by Easy Imex to basically act as the liaison between myself and the suppliers (at no extra cost) was an immense help, and made negotiations a lot easier. My first shipment went to plan and the quality and inventory of the goods was spot on as agreed to, and likewise with all my other subsequent shipments. All customs, importation and shipping documentation was all in order and the shipments have passed through Australian Customs and Quarantine without a hitch.

“WE HAVE NOW BEEN DEALING WITH EASY IMEX FOR 18 MONTHS. THEY ARE AN INTEGRAL PART OF OUR TEAM ” When we first looked at buying from China, we were told many sad stories of losing money, non delivery of goods and just not receiving what you had ordered. The first thing we did was look for a procurement agent that we could communicate with and trust. We found Easy Imex. We have now been dealing with Easy Imex for the past 18 months. They are an integral part of our team. We have had several visits to China, but it is no longer a requirement for us. Easy Imex are our eyes and safety net. When dealing with China, everything is paid in advance. You need to be confident that when you make that payment it is actually going to a supplier that will produce the goods. The Easy Imex payment process is the best protection. Your payments are paid into the Easy Imex trust account. Usually a deposit is paid, and the balance of money is not passed on to the supplier until the goods have been checked and loaded into the container. Easy Imex have a great support team constantly looking for the goods we require. One supplier is never enough. Easy Imex makes sure that you will not be taken advantage of once a supply chain is established. We would thoroughly recommend Easy Imex to everyone.

"I FEEL SECURITY KNOWING THAT EVEN THOUGH YOU MAY BE SENDING LARGE AMOUNTS OF MONEY HALFWAY AROUND THE WORLD, YOU ARE GOING TO GET THE PRODUCT THAT YOU REQUESTED" On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the managed results. He credited us for the damage and also made changes in the loading procedure so this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that installs confidence. I feel security in knowing that even though you may be sending large amounts of money halfway around the world, you are going to get the product that you requested.”

"TRYING TO BUY FROM CHINA ON YOUR OWN IS DIFFICULT AND RISKY" Like most people I was skeptical and concerned about handing over hard earned money. So I went to China to check out the quality of the goods and to meet the team at Easy Imex. It was a great experience and I was immediately put at ease when met at the airport by Morin my Easy Imex account manager. The whole experience was fantastic – from visiting the factories to eating out. I was looked after in every way and very much looking forward to returning in the next few months. Trying to buy from China on your own is difficult and risky. Knowing the contract is one Chinese company doing business with another Chinese company, safeguards you and your goods, should there be a problem. I wouldn’t have bought anything from China if I hadn’t come across Easy Imex so I would now be paying double prices for the same goods here in the UK.

“WE FELT VERY WELL CARED FOR AND THAT OUR TIME WAS VALUED AND THEY HAD A CLEAR UNDERSTANDING OF WHAT WE NEEDED TO ACHIEVE” They have been an amazing asset to us as a start up in terms of establishing sound manufacturing relationships and negotiating the maze of international shipping logistics. I have found their level of advocacy for their clients to be exceptional. The support and organisation in arranging a manufacturing visit and supplier negotiation on very short notice was fantastic. We felt very well cared for and that our time was valued and they had a clear understanding of what we needed to achieve. Having an experienced third party handle the logistics of shipping and delivery is an enormous benefit. From the time saving to the review and management of costs this part of their service alone more than outweighs the cost of using Easy Imex.

"WE FOUND LOTS OF INTERESTING IDEAS ONLINE BUT TURNING THAT INTO REALITY WAS WHERE WE NEEDED EASY IMEX'S HELP" The staff at Easy Imex worked tirelessly to help source a large number of stationary items for our new store. We found lots of interesting ideas online but turning that into reality was where we needed Easy Imex’s help. Easy Imex was able to negotiate lower minimum order quantities and co-ordinate the whole process. We sourced our items from a range of manufacturers in China, it was fantastic to let Easy Imex put all of our orders from a number of suppliers together, check the packing and ship all together to Australia. Easy Imex dealt with all the importing requirements – making it hassle free! As first time importers we had no idea of all the requirements of negotiating orders, ordering samples and international shipping and customs. Easy Imex helped us to successful place our first order and navigate the difficulties of importing!

"WHEN I STARTED IMPORTING I SELECTED TWO IMPORTING COMPANIES TO ASSIST ME KNOWING FULL WELL THAT ONE WOULD BECOME A BUSINESS PARTNER FOR THE FUTURE AND THE OTHER WOULD FALL BEHIND..." My first order with Easy Imex was $20,000. They were able to deal directly with the manufacturer in order to obtain the highest quality product at a price that I was prepared to pay. Once Easy Imex had sourced new suppliers, new samples were sent to me for testing and quality inspection, I received three samples from three different suppliers and all three samples were of a high standard making it very hard to choose which sample was most suitable – this is a good problem to have. When I started importing I selected two importing companies to assist me knowing full well that one would become a business partner for the future and the other would fall behind. That has since been the case with Easy Imex becoming the business partner and the other having lost substantial monies through not being able to deliver quality products on time.

"IT'S SO VERY SIMPLE, MEANING I CAN SPEND MY TIME SELLING THE GOODS" Put simply without Easy Imex we would still be scratching our heads. With Easy Imex we now have a profitable business running that will only grow. All I need to do is see a product I like/want, email Morin at Easy Imex, get a landed quote to my front door, pay and relax. It’s so very simple, meaning I can spend my time selling the goods. Anyone, large or small thinking about importing from China or even already importing Easy Imex has to be your first choice. You will not find a better way to import. I’ve even had other companies phone me and offer to import. When I got the prices they can’t even get them on the boat for the price Easy Imex get them to my door. I have no doubt my business will grow very quickly. I also have no doubt I will only ever use one company to source our goods and handle everything. Adam and the team at EasyImex.

"OUR RELATIONSHIP HAS GONE BEYOND A USER AND SERVICE PROVIDER" The time we have spent together in discussing our business needs has been truly invaluable. Easy Imex reduced the complications in dealing with overseas business transactions and taking out risks. The risks that were mitigated by Easy Imex include; prospect factory shortlists, site visits, product inspections, contract negotiations and payment strategies. Using Easy Imex allowed us to go about our business as usual while they got the transaction sorted out and managed the expected timeline. They informed us when issues were likely to happen and what alternate pathways were available to get the goods to its destination sooner. They are experts in their field and truly help take the risk and the pain away from dealing with overseas transactions. I trust Easy Imex implicitly. Our relationship has gone beyond a user and service provider.